ICICI Address Change

ICICI Direct is very sharp in educating its customers for sending intimation about changed addresses or changed contact numbers. But when it comes to changing, they are very casual. I submitted request for address change in my demat account that I hold with ICICI Direct. There are a host of young inexperienced boys and girls ready to offer you service after long waits. I was kept waiting for 45 minutes for verification of my PAN card (Proof of Identity) and Proof of Address and proper channeling of my papers

Anyway frustrated by the irresponsible attitude, I approached ICICI ROURKELA BRANCH on 29-march-2008. Unfortunately another small girl was waiting to offer me service. All documents were verified before me and a fresh application for address change was submitted. Till date no communication and intimation from ICICI Direct. ICICI Direct is very sharp in educating its customers for sending intimation about changed addresses or changed contact numbers

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